Answers to Frequently Asked Questions

There are often questions with the printing technologies we utlize and the format for digital files. We have answered a few of the most comon questions below. If we have missed soemthing or you have additional questions, we are of course, just a phone call or email away.


Any file compatible with Photoshop or Illustrator: PSD, PDF, EPS, TIFF, JPG. Files should be 300 dpi (resolution) and CMYK (colour format). Leave 1/8” around entire artwork for bleed (cutting)

Electronic proofs are standard with all orders. These e-proofs are given so you can ensure the files are intact and that nothing has shifted or changed since you submitted your artwork. If a colour proof is necessary, we can provide one for an additional charge.

We commonly use coated stocks for most products; however, uncoated stocks are always available. All of our stocks are developed using post-consumer or recycled materials. For more information on our environmentally friendly printing, visit eco-friendly.

We have three different types of printing capabilities:

  • Offset
  • Digital
  • Large Format

By utilizing all three printing formats, we are able to print large and small quantities of virtually any printed product.

We are able to print up to seven processed colours, including metallic inks, florescent inks, and spot colours or pantones. We offer matte UV, glossy UV and aqueous coatings.